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Terms & Conditions

Product quality All our products are very well sourced from the best manufacturer at the very best quality. We describe our product quality as luxurious,Delivery We deliver throughout Uk and Europe, Working days are defined as Monday – Friday (excluding bank and public holidays) .order must be placed before 1pm to be eligible for 48hours delivery. Express delivery is not available for orders from the Isle of Wight, Channel Islands, Scottish Islands or Europe For delivery charges refer to the delivery information below our page.. Prices and payment All our product are priced online hence no hidden charges but exclude delivery charges ,delivery charges will be added at checkout We accept all major credit cards and debit cards, Amazon checkout and Paypal, We cannot attend to orders until it is paid for in full Prices are subject to change without notice but changes will not affect orders which are already placed and paid for. Events outside our control Hairglow will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations that is caused by events outside our reasonable control, like storm, flood, earthquake ,strike of railways, public transport and so on, However in every situation we will always try our very best for our customers. Orders By placing an order on Hairglow ;- You agree to our terms and conditions You are at least 18 years old.You are capable of entering into a binding contract Cancellation Order can be cancelled before it is posted and will be eligible for full refund. Returns Orders should be return to Hairglow within 14days of purchase Orders will only be eligible for full refund(except for delivery charges) if only it is returned unused and in original packaging and in the same condition at which customer received the product. Refund will be made on returns that has being received by Hairglow, order that has not being received by us will not be eligible for refund.. Exchange Orders can be exchanged so far it is return unused, in original packaging and at the same condition at which you received it, however delivery will be at additional charges Refund All order are eligible for full refund, except for orders that are already posted, at which the delivery charge will not be refundable.(order must be returned unused, as it was received) All exchange and returns should be posted to :- Hairglow P.O Box 776 Borehamwood WD6 9LE Updates.Hairglow have the right to amend or make changes to our terms and conditions on our site without prior notice, provided it will not affect any order that has been placed before the change was put into effect. If you have any question or problem regarding your order or any general question, please contact us and we will be happy to help, for urgent queries, email customerservices@hairglow.co.uk