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Returns Policy

To be eligible for  refund, Order must be returned  unused, in original packaging, as it was received to enable full  refund,(excluding delivery charge) returns must be done within 14days of purchase.

For  customers who would like exchange, order  must be returned and receive by Hairglow unused  therefore exchange  will be posted at  addition cost if it is based on customer’s change of mind.

Cancellation policy.

Order cancellation can only be done if order has not been posted out yet, for cancellation please contact us @ quoting your order reference number. we will be happy to help, we aim in keeping our customers happy.